Privacy Policy.

19th of November 2025

1. Who We Are

MACKENZIE HOLDINGS PTY LIMITED (“we”, “us”, “our”) runs finelinecars.com and provides automotive sales services and quotes.

2. What Information We Collect

Newsletter Subscription Form

Collected:

  • Email

Why:

  • To send newsletters and promotional updates.

Contact Us Form

Collected:

  • Name (if shared)

  • Email

  • Quick secure chat id — Signal / Telegram / WhatsApp (if shared)

  • Message (if shared)

Why:

  • To reply to enquiries, schedule calls, and provide support.

Services Form

Collected:

  • Year, make, model of the vehicle

  • Vehicle odometer reading

  • City and state where the vehicle is located

  • VIN or advert link (if shared)

  • Shipping pickup suburb & postcode (if shared)

  • Shipping drop‑off city or port (if shared)

  • Shipping car condition (if shared)

  • Pre-purchase inspection preference (if shared)

  • Insurance agreed value (if shared)

  • Insurance annual distance (if shared)

  • Insurance main driver’s age (if shared)

  • Insurance overnight parking suburb & postcode (if shared)

  • Financing loan amount (if shared)

  • Financing term (if shared)

  • Financing down payment (if shared)

  • Requested servicing or modifications (if shared)

  • Requested brands for servicing / modifications (if shared)

  • Servicing / modifications budget (if shared)

  • How long secure storage is needed (if shared)

  • Secure storage special requirements (if shared)

  • Secure storage budget (if shared)

  • Timeframe

  • Name (if shared)

  • Email

  • Quick secure chat id — Signal / Telegram / WhatsApp (if shared)

  • Message (if shared)

Why:

  • To generate a personalised quote, arrange logistics, assess financing eligibility, schedule service/modifications/storage and to keep in contact.

List My Car Form

Collected:

  • Name (if shared)

  • Email

  • Quick secure chat id — Signal / Telegram / WhatsApp (if shared)

  • Year, make, model of the vehicle

  • Vehicle transmission type

  • Vehicle odometer reading

  • Up to 3 photos (if shared)

  • Message (if shared)

  • Customer feedback (if shared)

Why:

  • To generate a quick assessment report on your car. The report helps us decide whether we can list the vehicle on our website and lets us give you a next steps recommendation.

Please note if the car meets our listing criteria, we’ll contact you (via email or the chat platform you provided) to discuss pricing, photos, and the listing process. If it doesn’t meet the criteria, we’ll let you know why and suggest any improvements that could make it eligible.

Analytics — Google Analytics & Squarespace Analytics

Collected:

  • IP address

  • Device type

  • Browser

  • Pages visited

  • Referral source

  • Timestaps

Please note these are automatically gathered by Google & Squarespace.

Why:

  • To learn & understand how the site is used, improve user experience and monitor performance.

Please note data is aggregated and anonymised. We never store payment-card numbers, passwords or other sensitive financial credentials.

3. How We Use Your Data

  1. Communications — Newsletters, quote replies, appointment reminders, status updates (via email or the chat app you provided us).

  2. Service delivery — Process the automotive service/quote you requested (sales, financing, storage, servicing, etc).

  3. Personalisation — Tailor offers based on the information you provided.

  4. Analytics & improvement — Anonymous, aggregated data helps us make the website better.

  5. Legal compliance — Keep records for tax, consumer protection, fraud prevention and to defend legitimate claims.

4. Legal Basis for Processing

  • Consent — Newsletter subscription form, contact us form, services form and list my car form submissions.

  • Contractual necessity — When we prepare a quote or list a car, processing is needed to fulfil the prospective contract.

  • Legitimate interest — Aggregated analytics for site optimisation.

You may withdraw consent at any time by contacting us.

5. Data Retention

  • Newsletter Email — Kept until you unsubscribe or ask us to delete it.

  • Contact Us Form Details — Stored for 24 months after the last interaction.

  • Services Form Data — Retained for 36 months after the service is completed or the quote expires.

  • Listed Car Details & Photos — Kept until the vehicle is sold or you request we delete your listing. After that minimal data is retained for 12 months.

  • Analytics Data — Retained for 14 months (standard Google Analytics setting).

6. Who We Share Your Data With

  • Service providers — Email delivery services, customer relationship management systems, cloud storage and other vendors that process data on our behalf. They are bound by confidentiality agreements and may only use the data as instructed.

  • Legal authorities — When required by law, we may disclose information to law‑enforcement, regulators, or courts.

  • We never sell or rent your personal data to unrelated third parties.

7. Your Rights (GDPR, CCPA/CPRA, Australian Privacy Act, etc.)

You can:

  1. Access – Get a copy of the data we hold about you.

  2. Correct – Ask us to fix inaccurate information.

  3. Delete – Request erasure (except where we must keep it for legal reasons).

  4. Restrict – Limit how we process your data.

  5. Port – Receive your data in a common, machine‑readable format.

  6. Object – Object to direct marketing or profiling.

  7. Withdraw consent / opt‑out – Stop receiving newsletters or any marketing messages.

To exercise any right, email contact@finelinecars.com. We will respond within 30 days.

8. Security

  • All form submissions travel over HTTPS (TLS encryption).

  • Squarespace data is stored in Tier III data centres across the United States. Squarespace utilises AWS servers.

  • Access is limited to staff who need it.

  • Regular security reviews and vulnerability scans are performed.

9. Cookies & Tracking

Squarespace uses first party cookies and Google Analytics to collect anonymous usage statistics.

Please note you can manage or block cookies via your browser settings; blocking analytics may affect site functionality.

10. International Data Transfers

Your information may be stored on servers in the EU, United States or other countries. All transfers use Standard Contractual Clauses or other approved safeguards that provide an EU‑equivalent level of protection.

11. Children’s Privacy

Our services are for adults only. We do not knowingly collect personal data from anyone under 16 years of age. If we discover such data, we will delete it promptly.

12. Do  Not  Sell My Personal Information (California)

We do not sell, rent, or otherwise share your personal information for commercial purposes. If you still wish to submit a formal opt‑out request, email contact@finelinecars.com.

13. Changes to This Policy

We may update this policy to reflect legal or operational changes. The effective date at the top indicates the latest revision. Please review this page periodically.

14. Contact Us

Email: contact@finelinecars.com